Webinar - Operations Strategy for Competitive Advantage

In any operation critical strategic decisions must be made that determine process timing, process location, process control and process flexibility. Nearly all innovations in business models map into novel answers to one or more of those dimensions. We outline this framework for understanding operations strategy and apply it to many well-known companies that use (or used) operations to their competitive advantage.

About Gerard Cachon

Gerard’s research focus is in supply chain management. In particular, he explores the use of information sharing to improve supply chain inventory management and the application of novel incentive schemes to enhance supply chain coordination. His current research interest is in the impact of electronic commerce on supply chain operations. His articles have appeared in Harvard Business Review, Management Science, Manufacturing and Service Operations Management, and Operations Research. He is a member of a several of editorial review boards. Gerard has consulted for a wide range of companies on supply chain management, including Ahold, Americold, Campbell Soup, IBM, and O’Neill, Inc. He also teaches the Supply Chain Core MBA course, an MBA elective on the marketing and operations interface, and the introductory PhD course in operations management.

Read full faculty bio on Wharton website

A recent book on Operations Management co-authored by Gerard Cachon. Check all other books at amazon.